{"id":3706,"date":"2026-04-14T14:33:13","date_gmt":"2026-04-14T14:33:13","guid":{"rendered":"https:\/\/www.assioa.it\/?page_id=3706"},"modified":"2026-04-14T14:45:16","modified_gmt":"2026-04-14T14:45:16","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/www.assioa.it\/en\/refund-and-returns-policy\/","title":{"rendered":"Refund and returns policy"},"content":{"rendered":"\r\n<h2 data-section-id=\"5w651d\" data-start=\"44\" data-end=\"75\">Terms and Conditions of Sale<\/h2>\r\n<p class=\"wp-block-paragraph\" data-start=\"77\" data-end=\"317\">These Terms and Conditions govern the purchase of membership fees and registration for conferences and scientific events through the official website of the Italian Association of Business Organization (ASSIOA), accessible at <a class=\"decorated-link\" href=\"http:\/\/www.assioa.it\/en\/\" target=\"_new\" rel=\"noopener\" data-start=\"303\" data-end=\"316\">www.assioa.it<\/a>.<\/p>\r\n<h3 data-section-id=\"izd1c7\" data-start=\"319\" data-end=\"349\">1. Subject of the Contract<\/h3>\r\n<p data-start=\"350\" data-end=\"420\">Through the website\u2019s WooCommerce platform, the user may proceed with:<\/p>\r\n<ul data-start=\"422\" data-end=\"642\">\r\n<li data-section-id=\"18m7dep\" data-start=\"422\" data-end=\"493\">The request for membership or renewal of the annual membership fee.<\/li>\r\n<li data-section-id=\"1gijk92\" data-start=\"494\" data-end=\"642\">The purchase of participation tickets (registrations) for conferences, workshops, schools, and scientific events organized or sponsored by ASSIOA.<\/li>\r\n<\/ul>\r\n<h3 data-section-id=\"19hzc6w\" data-start=\"644\" data-end=\"689\">2. Membership Relationship and Annual Fee<\/h3>\r\n<ul data-start=\"690\" data-end=\"1049\">\r\n<li data-section-id=\"vs4x6s\" data-start=\"690\" data-end=\"837\"><strong data-start=\"692\" data-end=\"705\">Approval:<\/strong> Final admission as a Member is subject to verification and approval by the governing bodies, in accordance with ASSIOA\u2019s Statute.<\/li>\r\n<li data-section-id=\"1ms5ia6\" data-start=\"838\" data-end=\"935\"><strong data-start=\"840\" data-end=\"853\">Validity:<\/strong> The membership fee covers the relevant calendar year (January 1 \u2013 December 31).<\/li>\r\n<li data-section-id=\"9gy93a\" data-start=\"936\" data-end=\"1049\"><strong data-start=\"938\" data-end=\"962\">Non-transferability:<\/strong> The membership fee is personal, non-refundable, and non-transferable to third parties.<\/li>\r\n<\/ul>\r\n<h3 data-section-id=\"18r9mbv\" data-start=\"1051\" data-end=\"1094\">3. Payment Methods and Processing Times<\/h3>\r\n<p data-start=\"1095\" data-end=\"1192\">The ASSIOA website accepts payments by credit card (through a banking gateway) and bank transfer.<\/p>\r\n<p data-start=\"1194\" data-end=\"1528\"><strong data-start=\"1194\" data-end=\"1217\">Payment Processing:<\/strong> The user is informed that the system does not provide for instant transaction processing. For both card payments and bank transfers, order validation and the issuance of the relevant confirmation will take place within 3 (three) working days from the transaction, subject to verification of successful payment.<\/p>\r\n<p data-start=\"1530\" data-end=\"1721\"><strong data-start=\"1530\" data-end=\"1560\">Registration Confirmation:<\/strong> Registration for an event or membership status shall be considered finalized only upon receipt of the \u201cOrder Completed\u201d email sent by the administrative office.<\/p>\r\n<h3 data-section-id=\"1yayjeg\" data-start=\"1723\" data-end=\"1780\">4. Participation in Conferences and Scientific Events<\/h3>\r\n<ul data-start=\"1781\" data-end=\"2344\">\r\n<li data-section-id=\"jcpax2\" data-start=\"1781\" data-end=\"1953\"><strong data-start=\"1783\" data-end=\"1800\">Requirements:<\/strong> Registration for conferences at the \u201cMember\u201d rate is valid only if the user is up to date with the payment of the membership fee for the current year.<\/li>\r\n<li data-section-id=\"1pgg16e\" data-start=\"1954\" data-end=\"2097\"><strong data-start=\"1956\" data-end=\"1974\">Documentation:<\/strong> For events requiring the issuance of credits or certificates, the user must provide accurate and complete personal data.<\/li>\r\n<li data-section-id=\"12ixqg6\" data-start=\"2098\" data-end=\"2344\"><strong data-start=\"2100\" data-end=\"2120\">Program Changes:<\/strong> ASSIOA reserves the right to modify dates, venues, or delivery methods (e.g., switching from in-person to online events) for organizational reasons or force majeure, ensuring timely communication to registered participants.<\/li>\r\n<\/ul>\r\n<h3 data-section-id=\"1du90ev\" data-start=\"2346\" data-end=\"2381\">5. Withdrawal and Refund Policy<\/h3>\r\n<p data-start=\"2382\" data-end=\"2438\">In consideration of the association\u2019s non-profit nature:<\/p>\r\n<ul data-start=\"2440\" data-end=\"3071\">\r\n<li data-section-id=\"r9l4x6\" data-start=\"2440\" data-end=\"2526\"><strong data-start=\"2442\" data-end=\"2462\">Membership Fees:<\/strong> No refunds are \u043f\u0440\u0435\u0434\u0443\u0441\u043c\u043e\u0442\u0440ed for membership fees already paid.<\/li>\r\n<li data-section-id=\"1swkj19\" data-start=\"2527\" data-end=\"2854\"><strong data-start=\"2529\" data-end=\"2563\">Scientific Events and Schools:<\/strong> Cancellation requests submitted in writing to the administrative office within 30 days prior to the event entitle the participant to a refund of the paid fee, minus administrative and banking charges. Beyond this deadline, or in case of non-attendance (no-show), no refund will be issued.<\/li>\r\n<li data-section-id=\"1kva7ig\" data-start=\"2855\" data-end=\"3071\"><strong data-start=\"2857\" data-end=\"2871\">Invoicing:<\/strong> Any requests for invoices addressed to institutions or universities must be clearly indicated in the order notes or in the dedicated fields (SDI code and VAT number) prior to completing the purchase.<\/li>\r\n<\/ul>\r\n<h3 data-section-id=\"h5us4o\" data-start=\"3073\" data-end=\"3107\">6. Privacy and Data Processing<\/h3>\r\n<p data-start=\"3108\" data-end=\"3351\">All personal data collected will be processed in accordance with EU Regulation 2016\/679 (GDPR) exclusively for institutional and administrative purposes, as well as for sending communications related to the Association\u2019s scientific activities.<\/p>\r\n<h3 data-section-id=\"1e25b3c\" data-start=\"3353\" data-end=\"3374\">7. Applicable Law<\/h3>\r\n<p data-start=\"3375\" data-end=\"3554\">For all matters not covered by these Terms and Conditions, reference is made to the Association\u2019s Statute and to the applicable Italian laws governing associations and e-commerce.<\/p>\r\n<p data-start=\"3556\" data-end=\"3587\" data-is-last-node=\"\" data-is-only-node=\"\"><strong data-start=\"3556\" data-end=\"3587\" data-is-last-node=\"\">Last updated: 13 April 2026<\/strong><\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Terms and Conditions of Sale These Terms and Conditions govern the purchase of membership fees and registration for conferences and scientific events through the official website of the Italian Association of Business Organization (ASSIOA), accessible at www.assioa.it. 1. Subject of the Contract Through the website\u2019s WooCommerce platform, the user may proceed with: The request for membership or renewal of the annual membership fee. The purchase of participation tickets (registrations) for conferences, workshops, schools, and scientific events organized or sponsored by ASSIOA. 2. Membership Relationship and Annual Fee Approval: Final admission as a Member is subject to verification and approval by the <a href=\"https:\/\/www.assioa.it\/en\/refund-and-returns-policy\/\"> [&#8230;]<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-3706","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.assioa.it\/en\/wp-json\/wp\/v2\/pages\/3706","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.assioa.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.assioa.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.assioa.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.assioa.it\/en\/wp-json\/wp\/v2\/comments?post=3706"}],"version-history":[{"count":4,"href":"https:\/\/www.assioa.it\/en\/wp-json\/wp\/v2\/pages\/3706\/revisions"}],"predecessor-version":[{"id":3964,"href":"https:\/\/www.assioa.it\/en\/wp-json\/wp\/v2\/pages\/3706\/revisions\/3964"}],"wp:attachment":[{"href":"https:\/\/www.assioa.it\/en\/wp-json\/wp\/v2\/media?parent=3706"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}